Estimated time required to process customer complaints: YTMP3

Símaver Standard Chartered Indónesía 24 Jam

This 24-hour Standard Chartered Indonesia call center is actually very essential for consumers, especially those with debit or credit cards. This is because many customers or consumers run into problems in business. So the role of this call center service is necessary to help solve problems.

Especially during the coronavirus season, many people need to stay home and avoid crowds. For this reason, all services related to complaints or complaints on a standard rental card are carried out online.

In addition, you can contact call center services so that any complaints or complaints can be resolved immediately. So you don’t have to come to a standard rental industry to find a solution to the obstacles you encounter. Now a standard rented call center can help you overcome these obstacles.

So you can go back to using standard rental products that have problems simply by contacting the information services center provided by the company. In addition, you are also safe from the threat of the COVID-19 virus because all services are now digital.

List of complaints that can be resolved with Indonesia’s lease standard call center 24 hours a day

Since the coronavirus outbreak hit Indonesia, several large companies, including Standard Chartered, have manipulated the role of call centers to meet all complaints and barriers encountered by consumers. Customers therefore do not need to come to the office to attend to all obstacles to the use of banking services.

Because call center services will help customers overcome the problems they face. In general, the complaints these customers experience are not too fatal. Therefore, here is a list of complaints that can still be addressed with the call center Standard Chartered Indonesia. These include the following:

  1. An ATM swallowed in the car

If the ATM card is swallowed on the machine, there is no need to panic. You just need to contact the 24-hour standard chartered Indonesia call center which is on standby to help you. So, tell me if your ATM card is swallowed.


So you just have to come to the nearest branch to get a replacement ATM card. The condition is that you only need to bring an ID card or passport.



  1. Exchange of ATM card for loss and damage

If you would like to replace the old ATM with a new one, it is recommended to contact the call center immediately. Then name your ATM number. So, please download a new ATM card at the nearest office branch.


If your ATM card is lost, you must bring a letter of loss issued by the Police Department. You must also bring your ID/passport and brochure. After being declared valid, get an ATM card instead.


  1. You can’t do business

If the credit is deducted but the transaction is declared unsuccessful, we recommend that you immediately contact the standard rental agreement in Indonesia 24 hours call center service.


The goal is to provide accurate information on the causes of non-performing transactions. Don’t forget, when you contact this call center, you will need to attach a transaction receipt (if any), the time, date, place of the transaction, as well as the account number and ATM card number.

Estimated time required to process customer complaints

After contacting standard chartered bank to send problems or complaints in the transaction, the bank will take the necessary steps.


To replace the new standard chartered Indonesia ATM card, it takes about 14 business days. In addition, Bersama or Prima ATM processing time of approximately 14 working days from the time you contact the Standard Chartered Indonesia 24-hour call center service.


After contacting call center services, you will receive an SMS notification regarding the complaint filed. And if the process of creating a new card is complete, you will also receive an SMS notification regarding the collection of a new ATM card.


To replace the new standard chartered ATM card abroad, it takes at least 60 business days after contacting the Standard Chartered Indonesia call center 24 hours. The process is also almost the same in terms of working hours to replace a MasterCard Network ATM card.


So it’s a good idea for consumers to keep ATM cards issued by Standard Chartered banks. Because the exchange of this new card takes a long time, which is between 14 days and 60 days (depending on the type of ATM card owned by the consumer).


List of certified Indonesian ordinary call centers serving 24-hour consumer complaints

Standard Chartered Bank is a multinational company. So, the company offers a variety of call center services. There are 2 lists of standard chartered Indonesia call centers active 24 hours a day to meet consumer complaints. First, an interactive call center.


This call center is used by consumers on average to convey problems. Because using this interactive phone, consumers can file complaints directly. Consumers also receive answers from call center officials without long delay.


That’s just that, you will have to pay a fee to contact the standard Chartered Indonesia call center via interactive call center. If your credit runs out, the call will be interrupted halfway. Therefore, make sure you have sufficient credit when contacting Standard Chartered’s call center service.


Second, you can use the call center option from social media. To reach millenniums, Standard Chartered alerted call center officials to respond to any complaints and complaints submitted by consumers via social media platforms such as Instagram, Twitter or Facebook.


This way you can save expenses because there are no fees when you contact the Standard Chartered Indonesia 24/7 call center . It’s just that agents take longer than through an interactive phone line to respond to complaints or complaints through social media.


Therefore, it is recommended to contact interactive telephone services in case of important and urgent complaints. If you want to ask questions or follow up on complaints, you can contact the standard rental phone centre via social media.


Come contattare il Call Center di Standard Chartered Indonesia Bank

If you would like to contact Bank Standard Chartered Indonesia’s call center service, the method is very simple. Note that there are two methods to contact the call center via interactive call center service. First, you can contact us via mobile phone connection at 68000.


For those of you who enjoy landlines, there are 5 standard Chartered Indonesia 24-hour call centers that are ready to serve depending on your domicile. It has been recorded that there are 5 call centers, each of which is distributed in several major cities, i.e. Surabaya (031-5472888), Medan (061-4572888), Semarang (024-8450188), Jakarta (021-57999988) and Bandung (022-4219688).


You can also send an email by personal email to file complaints or complaints at address.  You can also contact the call center via social media at Standard Chartered Indonesia (Facebook) or StanCart (Twitter).


As one of indonesia’s multinational banks, Standard Chartered certainly provides call center services in response to all customer complaints and complaints. With this service, customers can immediately solve problems or problems without having to go to the nearest branch. Therefore, choose one of the standard leases in Indonesia call centers 24 hours  a day based on the urgent obstacles that occur.

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