LinkAja Customer Service Center, an informal and up-to-date information center
PT Fintek Karya Nusantara is a large company that provides LinkAja call center services for all holders. This is an important service to reach the wider community and in a short time. As an updated and formal data center, you can get the information according to your needs.
To register as a LinkAja holder takes a long time, and conditions as a modern financial institution using the latest information technology are very important to make it easier to transact, but still pay attention to the security of the holder’s information.
You don’t need to worry if you have to meet the requirements for personal information to connect to linkAja services, as privacy is still being determined by securing data from data theft. Consider that the registration process requires personal information as the main requirement.
LinkAja service centers have many ways to make you feel more comfortable and safe if there are obstacles, including requesting important information directly to the CS for safety when using it.
Services provided by LinkAja and its types
LinkAja is an electronic financial service managed by PT Fintek Karya Nusantara, also known as Finarya. The system is that cash is first deposited into Finarya’s account and then transactions of the same value can be used.
Every fund that goes into a personal account is not a deposit account or savings account like in a financial institution, a bank. Therefore, do not expect any interest on the money you deposit. This service is registered and maintained by Bank Indonesia, and if it is not clear, you can contact the LinkAja service center.
Finarya records one account number for just one phone number or vice versa. You can’t create two different accounts even if you’re using a different phone number, so it can be confirmed that there aren’t double accounts of the same person that one person can only register once.
There are two types of Finarya services available to holders, the first being the basic service for new holders. You can use the facility to top up the balance, pay transactions and pay bills as well as many other facilities, of course, approved or subject to the approval of the Indonesian bank.
Other types of services that LinkAja holders can use include full-service, which is much more complete, such as:
- Top up the balance.
- Payment of transactions
- Bill payment
- Cash withdrawals
- Disbursement of funds to 3rd party
- Other facilities based on BI approval
If you do not feel clear about the service information, you can contact the LinkAja service center immediately. Get the information you need, especially if you are new and want to register at Finarya immediately.
How to activate for new LinkAja holders
Anyone who wants to use LinkAja service must first activate it. Activation is possible because one account is only for one phone number and one person. Here’s how to activate it, from the requirements to the registration process, and new users need to understand the conditions.
- General Requirements
There are general requirements that you must meet and can be inquired directly at the LinkAja service center , such as using a phone number, must remain active or not be blocked from the carrier network. Activation in the various media that have been defined and present is much easier, the process is facilitated.
- Registration Process
Holders who do not register the information belongs to the basic service category with the various facilities received. After the new item, you can go up to full service, but it must pass due diligence.
- Finaria conditions
Finarya reserves the right to refuse any request for re-registration, upgrades at its sole discretion and for any reason, including exemption from all claims in any form relating to the cancellation or denial process. This has become a provision of Finarya and will continue to be confirmed by holders for mutual convenience.
Inf ormasi services are provided by LinkAja for holders.
LinkAja deliberately provides LinkAja call center services for holders to provide the best service. As a professional company that cares about input, criticism and disclosure of information. Not surprisingly, there are different ways to use the CS service so that you can comfortably receive information or submit complaints.
- Write via email
You can send a written message to LinkAja politely and clearly what you want to convey. Just send it to the email address firstname.lastname@example.org , as the service is open 24 hours a day, be sure to attach the holder information so that it can be responded to as soon as possible by the administrator and provide a clear topic.
- Live chat service on site
It is also available through the website, namely live chat, which is available on the main page and at the bottom right. Pay attention to the section with a small box that indicates chatting with an expert, then click on it. Enter your full name, email, and mobile number information, and then you can start chatting.
- By the way, phone calls.
To receive information from linkaja service center can be done by phone, please call the 150911 number for all operators in Indonesia during business hours or business hours. There are fees to be paid at the local rate according to the operator concerned.
- Other methods
Another way that can be used is to take advantage of linkAja service points spread across Indonesia and recently came to the Digital Financial Services Alliance (LKD) to get complete information. It is not difficult to find, because the service is already spread and the holder can use it independently.
LinkAja Response Information Terms of Service
LinkAja is always open to questions, complaints, complaints and many other things about the service. However, due to the large number of holders throughout Indonesia to date, so many questions and complaints have come in to provide provisions to provide answers.
Not every question, complaint or complaint is answered by the LinkAja service center , since there is a provision in it. In addition, there may be a rejection if it does not match the previously confirmed holder information.
Finarya will investigate complaints submitted through the CS service, whether it’s phone, email, live chat, or otherwise. Complaints are usually processed within a period of more than 2 weeks. Not getting any answers to questions or complaints, you can be sure they will be rejected.
LinkAja is an electronic financial service that is very popular among the people of Indonesia. Such a service is widely used, as it is considered to provide convenience and still pays attention to the security of transactions. LinkAja call centers are also available to give holders more convenience in finding information in the various formats available.