Contact the PDAM Call Center when you experience this problem
The PDAM call center is a mandatory service for residents. This is because, the acquired water facilities often have problems. PDAM itself stands for Regional Drinking Water Company. These are state-owned enterprises that regulate the distribution of water to citizens. The company has been running for a long time and is used by the majority of citizens.
The problems experienced by residents themselves can be of various types. Essentially, the problem has to be complained about so that you as a consumer don’t feel bad. However, most consumers do not know when what conditions to contact the service centre. In fact, there are many conditions under which consumers need to contact it.
Among the many conditions, there are some of the most pressing conditions. In this condition, PDAM call center contact is mandatory. The hesitant and lazy nature of the contact can no longer be tolerated when this issue comes. To be clearer, here are reviews of some of the problems that make consumers obliged to contact the call center.
Water does not flow normally as normal as usual
The first problem that makes customers obliged to contact the call center is when the water does not flow normally. Usually, this condition makes the flow little or even absent altogether. There are several problems that can cause disturbances in this water flow. The first problem usually lies in the customer service pipeline.
Customer service pipe is the initial source of water flow to the consumer. If there is a problem with the pipe, all consumers will be affected. By contacting the PDAM call center, the check can be done directly. This is because, the official customer pipeline is definitely adjacent to the head office.
In addition to being related to the initial part, pipes in other positions may also face problems. Usually, the first problem is related to blocking. When there is a blockage in the flow, the water will not flow normally. In addition to blockages, leaks may also occur. Finding these leaks is time consuming.
By contacting the PDAM call center, a team of experts will be deployed immediately so that this problem can be solved. In addition to the problems, stagnant water flow can also be caused by technical problems. Perhaps, repairs are being carried out in one part of the pipe. By contacting CS, it will be known when the repair will be completed.
The last possibility that it is the worst problem is related to production disruptions. Normally, there is a disruption of production due to an insufficient supply of raw materials. This shortage of supplies often occurs due to drought problems. However, natural disasters such as flooding can also cause it.
In fact, the supply of raw materials will also be stagnant if electricity in the center fails. By communicating to the PDAM call center regarding this issue, you will know the problem that is happening so that you no longer feel sad without knowing the certainty.
Flowing Cloudy and Dirty Water Conditions
Except when the flow is abnormal, the call center should also be contacted when the condition of the water appears cloudy or dirty. This is obviously dangerous because dirty water can give rise to a wide variety of diseases. Although it is still safe, dirty water can also make users feel uncomfortable when using it.
When you contact the PDAM call center, it will be explained about the reasons why blurred conditions may occur and when the problem will be solved. Usually, this dirty condition occurs when before the flow of water was stagnant. When falters, the most likely is due to a pipe leak.
This pipe leak makes the possibility of water deposits even greater. Deposits are certainly not clean conditions. However, this problem will not last long. If the dirty condition is indeed caused by sediment due to leakage, CS advises you to dispose of water first.
After some time, the water that comes out becomes clean because the dirty precipitated water is gone. In fact, the problem of dirty water will be more difficult if it is caused by supply arrangements. Under normal conditions, the flow will have a standard pressure so that the whole section of the pipe is not filled.
Since it is often in an incomplete state, the top of the pipe is more likely to give rise to dirt. When the dirt has increased a lot, it will be a problem if the pressure increases. The increase in pressure makes the top full of dirt irrigated with water. This makes water contaminated by such impurities.
When you contact the PDAM call center and the problem is caused by this, the advice given is definitely to wait until the pipe is clean. However, cs inform you that the waiting time until the water is clean will be a little longer. In addition, it shall also be notified when the flow returns to normal.
Ħlasijiet Taqbilx mal-Estimi
The call centre should also be contacted if the accounts obtained are too large and beyond expectations. In fact, when the account is not appropriate, there may be an error in the system and you will get a refund. However, this condition is extremely rare. Usually, the form of this problem is just a report so that similar problems do not occur.
When the PDAM call center is contacted due to account non-compliance, the first thing that will be explained is related to the habit of not turning off the water tap completely. If this is done, it could be that the droplets continue to come out all night long. This condition can obviously make the account swell if it is done every day.
Therefore, be sure to close the faucet perfectly after using. If you feel that you have closed the faucet completely, the next problem is often caused by leaks in the consumer’s pipes. When the consumer’s pipe leaks, the water continues to flow around the clock.
This made the bill jump drastically. If that possibility exists, CS communicates it directly expertly. Once communicated, the experts will come to your house and find out which parts leak.
However, because the reporting was done after the leak occurred, previous accounts still had to be paid. That’s because, you don’t report this issue regularly. In fact, when you contact the call center, you will be advised to check the meter regularly. The cost of the bill will always be the same as the meter.
You yourself already want to know the amount of daily use that is usually done. If when you check the number you feel abnormal, it is better to contact the PDAM directly. With it, bad possibilities such as big price spikes will be avoided.
How to Contact Call Center
When you want to contact the call center, you must first know the number. This is because, the PDAM call center number is not like other companies whose conditions are centralized. PDAM uses different call centers for each region. Usually, each city has its own call center.
If you are confused about finding a call center, you can look directly at the company’s social media. In each city, their own social media was created. With that, you can contact him via a short message on social media. Usually, PDAMs are most active in using twitter.
Make sure you are quick in the use of the call center. It would be a bad experience if the problem was felt and you can’t do anything. After all, contacting the call center is not a difficult issue. In fact, your neighbor should also have his contacts. With that, you can still contact the PDAM call center directly.